Strategies to Handle Increased Demand in the COVID-19 Crisis: A Coronavirus EMS Support Track and a Web-Based Self-Triage SystemObservational Study Published on 2021-01-012023-07-06 Journal: Prehospital emergency care [Category] SARS, [키워드] call volume dispatch Emergency medical services Health care capacity pandemic management. [DOI] 10.1080/10903127.2020.1817212 [Article Type] Observational Study