Abstract
Objectives: We aimed to describe the quality improvement measures made by Norwegian general practice (GP) during the COVID-19 pandemic, evaluate the differences in quality improvements based on region and assess the combinations of actions taken.
Design: Descriptive study.
Setting: Participants were included after taking part in an online quality improvement COVID-19 course for Norwegian GPs in April 2020. The participants reported whether internal and external measures were in place: COVID-19 sign on entrance, updated home page, access to video consultations and/or electronic written consultations, home office solutions, separate working teams, preparedness for home visits, isolation rooms, knowledge on decontamination, access to sufficient supplies of personal protective equipment (PPE) and COVID-19 clinics.
Participants: One hundred GP offices were included. The mean number of general practitioners per office was 5.63.
Results: More than 80% of practices had the following preparedness measures: COVID-19 sign on entrance, updated home page, COVID-19 clinic in the municipality, video and written electronic consultations, knowledge on how to use PPE, and home office solutions for general practitioners. Less than 50% had both PPE and knowledge of decontamination. Lack of PPE was reported by 37%, and 34% reported neither sufficient PPE nor a dedicated COVID-19 clinic. 15% reported that they had an isolation room, but not enough PPE. There were no geographical differences.
Conclusions: Norwegian GPs in this study implemented many quality improvements to adapt to the COVID-19 pandemic. Overall, the largest potentials for improvement seem to be securing sufficient supply of PPE and establishing an isolation room at their practices.
Keywords: communicable disease control; epidemiologic measurements; general practice; infection control; quality improvement.
【저자키워드】 infection control, General practice, Communicable disease control, Quality improvement, Epidemiologic measurements, 【초록키워드】 COVID-19, Personal protective equipment, knowledge, COVID-19 pandemic, Infection, clinics, improvement, Isolation, PPE, communicable, disease, Combination, measure, participant, isolation rooms, practitioners, Practitioner, Course, evaluate, reported, internal and external, 【제목키워드】 COVID-19,